About Us
Formed in 2017, The SunPower ‘The Renewable Energy Service Provider’ Ltd has become one of the Somaliland leading new eco brands. Our constant focus bringing on product innovated, including the batteries, inverters, charge controls, and all led and energy saving electrical product and technology ensures year-round reliability across our range. The Sunpower supplies a large number of businesses and organizations of all sizes including high street retailers, e-tailers, government departments, local and county councils, schools, colleges, universities, NGOs and charities.
First class customer service
The Sunpower team are all avid online shoppers so we know the joys and frustrations that online shopping can bring.
Despatch time:
One major frustration of online shopping is waiting for goods to arrive once they have been purchased. The Sunpower dispatches 97% of all orders placed before 12pm Saturday to Thursday on the day they are placed.
Security:
The Sunpower uses our well electronic money from Dahabshiil and Telesom, the country’s largest Secure Payment Service Provider to process all our electronic mobile payments. At no time do we have access to our customer’s eDahab and Zaad details which our customers enter directly into Dahabshiil or Telesom’s ultra-secure system on checkout. Customer address and contact details entered into our site our secured by our SSL certificate. The Sunpower is proud to say that no customer information has been lost or intercepted since we opened in 2017.
Advice:
The Sunpower is always on hand to offer expert advice to customers wanting to get the most out of their products as well as new customers looking for advice on which products to buy.
Price Promise:
The Sunpower constantly reviews its pricing so we can offer the best deals to our customers, but it would be impossible for us to know all our competitors’ prices all the time. If you find the product you are interested in cheaper elsewhere in the Somaliland then get in touch and we will do our best to match that price!
Peace of mind:
Distance Selling Regulations give online customers 7 days to return unwanted items that are not faulty. The Sunpower’s no quibble 15 days money back guarantee gives our customers an extra week to decide.
Making solar that works
Solar does work in the Somaliland and the Rest of horn of Africa as thousands of our happy customers will testify! We only stock tried, tested and trusted solar products fit for Somaliland conditions. The Sunpower also brings all electrical LED and electrical product such as the LED lamps, street lamps, submersible water pumps.